Exchanges that keep the order
Customers swap for another size, color or product. The price difference is charged or refunded for you.
How exchanges workNewFree EU withdrawal button for WooCommerce
The WooCommerce returns plugin that keeps the sale
WPReturns is a WooCommerce returns plugin for exchanges, store credit, warranty claims and the EU withdrawal button. It runs on your server for one flat yearly price and charges no fee per return.
wp plugin install wpreturns --activateRuns inside the WooCommerce stack you already have
- WooCommerce
- WordPress
- HPOS
- Block checkout
- EasyPost
- Shippo
- WPML
- Polylang
Most returns don't have to end in a refund
When a customer starts a return, WPReturns can offer store credit with a bonus or a straight exchange. The refund is still there if they want it. Your team handles every request, label and email from wp-admin.
01The customer asks
A shopper finds order #1042 in the guest portal, picks the overshirt and chooses store credit.
02You approve it
The request arrives in wp-admin with the items, the reason and any photos. You approve it from the next step card.
03The money stays in your store
The credit goes out as a coupon or Wallet balance, and the customer spends it in your store.
The same three steps on the WPReturns demo store
Features
Everything a WooCommerce returns plugin should do
Know why things come back
Return rate, refunds, revenue kept and the top reasons next to the period before.
How analytics workRules that decide routine requests
Return windows, final-sale items, restocking fees and return shipping. Set them once and routine requests follow them.
How return rules workGet WPReturns Pro
Every Pro plan has all 11 features for one flat yearly price.
Set up for the way your store sells
Fashion, electronics, EU and high-volume stores each need a different mix of rules. Each guide lists the features to switch on first. See all WooCommerce returns setups.
Fashion and apparel
Size exchanges, store credit first, final-sale items and wear-and-return flags for clothing and shoe stores on WooCommerce.
Read the setup
Electronics
Warranty per product, extended warranty sales, a serial number note and high-value flags for electronics stores on WooCommerce.
Read the setup
EU stores
The withdrawal button, Article 16 exemptions, digital content consent and refund-only withdrawals for WooCommerce stores in the EU.
Read the setup
High-volume stores
Auto-approve rules, automatic labels, reminders, auto-close, CSV export and a REST API for WooCommerce stores with many returns a day.
Read the setup
EU withdrawal button · Free
Required in the EU since June 19, 2026
A shop that sells online to EU consumers needs a "withdraw from contract here" function. WPReturns adds the two-step flow to every order that qualifies.
- The two buttons: Withdraw from contract here and Confirm withdrawal
- A dated acknowledgement email on a durable medium
- A withdrawal log you can export as CSV
- Refunds go back to the original payment method
Pricing
One flat yearly price and no fee per return
Every Pro plan has every feature. You pay once a year and run as many returns as your store gets.
Launch offer
Save $20 to $80 on your first year of Pro. The launch price ends December 1, 2026.
Free
$0forever
The returns portal, refunds and the full EU withdrawal button, free on any number of sites.
Download free- Returns portal for guests and My Account
- Refunds and restock through WooCommerce
- The full EU withdrawal button and log
- Final-sale products and categories
1 site
Most stores$79first year
Renews at $99 a year
$99per year
Every Pro feature for one store.
Buy Now- License for 1 site
- Every Pro feature
- A year of updates and support
- No fee per return
5 sites
$199first year
Renews at $249 a year
$249per year
For a small group of stores or an agency starting out.
Buy Now- License for 5 sites
- Every Pro feature
- A year of updates and support
- No fee per return
10 sites
$319first year
Renews at $399 a year
$399per year
For agencies running returns for several clients.
Buy Now- License for 10 sites
- Every Pro feature
- A year of updates and support
- No fee per return
Compare plans and work out your savings
What a year of returns software costs
Shopify returns apps bill every month, and some add a fee per return. This receipt puts one year of Loop at its listed $340 a month next to one year of Pro.
Work it out with your own numbersWho builds it
Made by DevDiggers for WooCommerce stores
WPReturns comes from DevDiggers, the team behind 26+ premium WooCommerce plugins. Our founder has 20+ merged pull requests in WooCommerce core. WPReturns handles orders, refunds and emails the way WooCommerce itself does.
Questions people ask
Ask the team or read the docs if your question is not here.
What is WPReturns?
WPReturns is a WooCommerce plugin by DevDiggers for returns, exchanges, store credit, warranty claims, order cancellations and the EU withdrawal button. Customers start requests from My Account or a guest portal, and your team handles each one on its request screen in wp-admin.
Can I move my requests from another returns plugin?
Yes. The Import tab copies return, cancellation, warranty and EU withdrawal requests from 10 WooCommerce returns plugins, with their items, dates and messages. It is in the free plugin and only reads the old data.
Is there a free version?
Yes, the free plugin covers the returns portal, partial returns with photos and refunds with restock through WooCommerce. It also has final-sale items and the complete EU withdrawal button. Pro adds store credit, exchanges, warranty, rules, labels, fraud flags, analytics and the REST API.
How much does WPReturns Pro cost?
Pro is $99 a year for 1 site, $249 for 5 sites and $399 for 10 sites. Every plan includes every feature, a year of updates and a year of support. There are no per-return fees and no revenue share.
Do I need the EU withdrawal button?
If you sell to consumers in the EU or EEA, yes. Directive (EU) 2023/2673 requires online shops to offer a withdrawal function since June 19, 2026. WPReturns adds it with the two-step flow, the acknowledgement email and a log, and it is part of the free plugin.
Can guests return items without an account?
Yes. The guest returns portal finds the order by order number and billing email. Guests get a private link to follow their request, read your messages and download a return label.
How is this different from Loop or AfterShip?
Loop and AfterShip are Shopify apps priced by the month, some with per-return fees. WPReturns runs inside WooCommerce on your own server for a flat yearly price. Your order and customer data stay in your database.
Does it work with HPOS and the block checkout?
Yes. WPReturns supports High-Performance Order Storage and the legacy order tables, plus the block and classic checkout. It needs WordPress 6.5, PHP 7.4 and WooCommerce 9.0 or newer, and it is tested up to WordPress 7.1 and WooCommerce 11.2.
Can I issue store credit instead of refunds?
Yes. Credit is paid as a single-use coupon tied to the customer email or as DevDiggers Wallet balance with an optional bonus. EU withdrawals and cancellations always refund to the original payment method.
Does WPReturns create shipping labels?
Yes. WPReturns buys prepaid return labels from your own EasyPost or Shippo account, by hand or automatically on approval. You can also upload a label file per request and print a return slip with a QR code for your warehouse.
Where is customer data stored?
Requests, messages and withdrawal statements live in your WordPress database. Customer photos go to a private folder with random file names and are only served to the customer and your team. The plugin sends no store data to DevDiggers.
Free plugin on wordpress.org
Turn your next refund into a sale
Start with the free plugin today. Move to Pro when you want exchanges, store credit and labels.