Loop Returns vs WPReturns for WooCommerce stores
In Loop Returns vs WPReturns, both tools cover the same core jobs: a returns portal, exchanges, store credit, labels and rules. Loop is a returns app for Shopify stores. WPReturns is a Loop Returns alternative that runs as a plugin inside WooCommerce for one flat yearly price.
Loop's facts come from its public Shopify App Store listing and its recent low-star reviews.
From $340 a month
Free, or Pro from $99 a year (1 site)
Prices and features last checked November 1, 2026
Loop Returns vs WPReturns feature by feature
| Feature | WPReturns | Loop Returns |
|---|---|---|
| Platform | WooCommerce plugin | Shopify app |
| Self-serve returns portal | Free (My Account and guest portal) | Yes |
| Exchange for another variant | Pro | Yes |
| Exchange for any product | Pro (price difference charged or refunded) | Paid tier (Shop Now) |
| Store credit | Pro (coupon or DevDiggers Wallet) | Yes |
| Bonus credit incentive | Pro (bonus percentage on credit) | Paid tier |
| Return labels | Upload in Free. EasyPost or Shippo labels in Pro | Yes |
| QR or box-free drop-off | No drop-off network. Pro prints a QR return slip for your warehouse | Yes |
| Rules and automation | Pro (8 rule types and scheduled automation) | Yes |
| Fraud and abuse tools | Pro (return rate, serial returner flag and blocklist) | Paid tier (blocklists) |
| API and webhooks | Pro (REST API and WooCommerce webhooks) | Not listed on their page |
| EU withdrawal button | Free | Not listed on their page |
"Not listed on their page" means the feature was not mentioned on Loop Returns's page when we checked. It does not prove the feature is missing.
What WPReturns looks like after the switch
Screens from the WPReturns demo store. The badge says which build each one is in.
What Loop Returns does well
- Loop holds a 4.6 rating from 450 reviews on the Shopify App Store.
- Its listing offers QR code and box-free drop-off for returns.
- Shop Now exchanges let shoppers trade a return for any product on a paid tier.
- Rules and bonus credit help steer customers toward exchanges over refunds.
Where WPReturns is different
- WPReturns runs inside WooCommerce on your own server. Requests, photos and withdrawal records stay in your database.
- One flat yearly price covers every feature. There is no per-return fee and no revenue share.
- Exchanges create a linked WooCommerce order with separate credit and charge lines.
- The EU withdrawal button with its acknowledgement email and withdrawal log is part of the plugin.
- A REST API and WooCommerce webhooks send return events to your own systems.
Who should choose which
Choose Loop Returns if
- Your store runs on Shopify.
- You want a QR code and box-free drop-off option for shoppers.
- You prefer a hosted app and are comfortable with a monthly plan.
Choose WPReturns if
- Your store runs on WooCommerce.
- You want a yearly license with no per-return fees.
- You sell to EU consumers and want the withdrawal button in the same plugin as returns.
- You want return data to stay in your own WordPress database.
Switching to WPReturns
Loop is a Shopify app and stays with your Shopify store. If you are moving to WooCommerce, install WPReturns on the new store and run the setup wizard.
Past return records do not move across. Keep a copy of the ones you need before you close the Shopify account.
WPReturns vs Loop Returns questions
Ask the team or read the docs if your question is not here.
Does Loop work with WooCommerce?
Loop's Shopify App Store listing sells it as a Shopify app. WPReturns is built only for WooCommerce. Check Loop's own site if you need other platforms.
How does WPReturns pricing compare with Loop?
Loop's listing shows paid plans from $340 a month. WPReturns has a free plugin. Pro costs $99 a year for one site and has no per-return fees.
What do Loop reviewers complain about?
Several recent 1 and 2 star reviews mention unanswered tickets and onboarding that took weeks. One reviewer said activation needed a sales call. These are individual reviews and may not match every merchant's experience.
Does WPReturns offer box-free drop-off?
No. WPReturns has no drop-off network. You upload a label or buy one from your own EasyPost or Shippo account. WPReturns can also print a return slip with a QR code for your warehouse.
Is there a free version of WPReturns?
Yes. The free plugin covers the returns portal, guest returns, photo uploads, refunds and the EU withdrawal button. Store credit, exchanges, rules, API labels and analytics are in Pro.
How did you compare the two?
We read Loop's App Store listing and its low-star reviews. A feature marked as not listed was not mentioned there. That does not prove Loop lacks it.
Other comparisons
- WPReturns vs AfterShip Returns
- WPReturns vs ReturnGO
- WPReturns vs Returns and Warranty Requests
- WPReturns vs YITH Advanced Refund System
- WPReturns vs WP Swings RMA (Return Refund Exchange)
- WPReturns vs Flexible Refund and Return Order for WooCommerce
- WPReturns Free vs Pro
- More Loop Returns alternatives for WooCommerce
Free plugin on wordpress.org
Switch from Loop Returns to WPReturns
Start with the free plugin and the EU withdrawal button. Move to Pro from $99 a year when you want credit, exchanges and rules.