AfterShip Returns vs WPReturns for WooCommerce stores
AfterShip Returns vs WPReturns is a choice between a Shopify app and a WooCommerce plugin with a flat yearly price. AfterShip Returns is a Shopify app with a free plan the shopper pays for and paid plans with per-return fees. WPReturns is the AfterShip Returns alternative built for WooCommerce, and both cover portals, exchanges and store credit.
The table uses AfterShip's Shopify App Store listing and its recent low-star reviews.
Free plan and monthly plans with per-return fees
Free, or Pro from $99 a year (1 site)
Prices and features last checked November 1, 2026
AfterShip Returns vs WPReturns feature by feature
| Feature | WPReturns | AfterShip Returns |
|---|---|---|
| Platform | WooCommerce plugin | Shopify app |
| Self-serve returns portal | Free (My Account and guest portal) | Yes |
| Exchange for any product | Pro (price difference charged or refunded) | Paid tier (AI exchanges) |
| Store credit with a bonus | Pro (coupon or DevDiggers Wallet) | Yes |
| Return labels | Upload in Free. EasyPost or Shippo labels in Pro | Yes (Canada Post, FedEx, UPS and USPS) |
| Keep-it refunds | Pro (keep-it rule by item value) | Paid tier (replacement without return) |
| Rules and automation | Pro (8 rule types) | Paid tier (advanced) |
| Fraud and abuse tools | Pro (return rate, serial returner flag and blocklist) | Paid tier |
| Warranty claims | Pro (warranty per product and extended warranty) | Paid tier |
| Multi-language | Free (WPML and Polylang) | Yes (5 languages) |
| API and webhooks | Pro (REST API and WooCommerce webhooks) | Not listed on their page |
| EU withdrawal button | Free | Not listed on their page |
"Not listed on their page" means the feature was not mentioned on AfterShip Returns's page when we checked. It does not prove the feature is missing.
What WPReturns looks like after the switch
Screens from the WPReturns demo store. The badge says which build each one is in.
What AfterShip Returns does well
- Its 1,544 Shopify App Store reviews average 4.7. No other returns app in our research had more reviews.
- Prepaid labels cover Canada Post, FedEx, UPS and USPS.
- A free plan lets the shopper pay for the return.
- The returns page comes in five languages.
Where WPReturns is different
- An exchange creates a linked WooCommerce order. The returned item's value and any extra charge sit on it as separate lines.
- The original order is marked as returned. Your sales reports and accounting see the return.
- Automation only touches requests created after you turn a setting on. Older requests stay as they are.
- Every Pro plan has every feature. Plans differ only by the number of sites.
- The EU withdrawal button ships in the same plugin.
Who should choose which
Choose AfterShip Returns if
- Your store runs on Shopify.
- You want a free plan where shoppers pay for their own return labels.
- You need returns pages in several languages without a translation plugin.
Choose WPReturns if
- Your store runs on WooCommerce.
- You want exchanges recorded as linked orders your accountant can follow.
- You want rules and fraud tools without moving to a higher monthly tier.
- You need the EU withdrawal button and returns in one plugin.
Switching to WPReturns
AfterShip Returns is listed as a Shopify app. When you move a store to WooCommerce, install WPReturns there and set the return window and reasons in the setup wizard.
Return history does not carry over. Save the records you need before you leave Shopify.
WPReturns vs AfterShip Returns questions
Ask the team or read the docs if your question is not here.
Does AfterShip Returns work with WooCommerce?
AfterShip Returns is listed as a Shopify app on the Shopify App Store. Check AfterShip's own site for other platforms. WPReturns runs only on WooCommerce.
What do AfterShip Returns reviewers complain about?
Some low-star reviews say an exchange charged full price for the new item. Others say orders were not marked as returned. Several mention features held for higher plans, such as a return window counted from delivery.
How does WPReturns handle exchange pricing?
The returned item's value is credited on a linked WooCommerce order. If the new item costs more, the customer pays the difference through a pay-for-order link. If it costs less, the difference is refunded.
Does WPReturns charge per return?
No. WPReturns has a free plugin. Pro is a yearly license from $99 for one site. Labels bought through EasyPost or Shippo are billed by those services on your own account.
Is there a free version of WPReturns?
Yes. The free plugin includes the returns portal, guest returns, photos, refunds and the EU withdrawal button. Exchanges, store credit, rules, fraud tools and API labels are in Pro.
Can I count the return window from delivery?
Yes. Set Count days from to the order completed date and complete orders on delivery. This works in the free plugin.
Other comparisons
- WPReturns vs Loop Returns
- WPReturns vs ReturnGO
- WPReturns vs Returns and Warranty Requests
- WPReturns vs YITH Advanced Refund System
- WPReturns vs WP Swings RMA (Return Refund Exchange)
- WPReturns vs Flexible Refund and Return Order for WooCommerce
- WPReturns Free vs Pro
- More Loop Returns alternatives for WooCommerce
Free plugin on wordpress.org
Switch from AfterShip Returns to WPReturns
Start with the free plugin and the EU withdrawal button. Move to Pro from $99 a year when you want credit, exchanges and rules.