A YITH Advanced Refund System alternative with guest returns
WPReturns is a YITH Advanced Refund System alternative that adds guest returns, exchanges and warranty claims. YITH Advanced Refund System handles refund requests with quantities, coupon credit and per-product rules. Its product page says guests are not supported.
Both are WooCommerce plugins and can run side by side while you switch.
$79.99 a year
Free, or Pro from $99 a year (1 site)
Prices and features last checked November 1, 2026
YITH Advanced Refund System vs WPReturns feature by feature
| Feature | WPReturns | YITH Advanced Refund System |
|---|---|---|
| Guest returns | Free (guest portal) | Not listed on their page (the page says guests are not supported) |
| Partial returns with quantities | Free | Yes |
| Photo uploads | Free (photos and video on the request) | Partial (files on messages) |
| Store credit | Pro (coupon or DevDiggers Wallet) | Yes (coupon) |
| Exchanges | Pro | Not listed on their page |
| Return labels | Upload in Free. EasyPost or Shippo labels in Pro | Not listed on their page |
| Warranty claims | Pro | Not listed on their page |
| Rules | Pro (8 rule types) | Yes (per product, days and order total) |
| Custom statuses | Pro | Partial (fixed set) |
| Messages with the customer | Free | Yes |
| Analytics | Pro | Not listed on their page |
| EU withdrawal button | Free | Not listed on their page |
"Not listed on their page" means the feature was not mentioned on YITH Advanced Refund System's page when we checked. It does not prove the feature is missing.
What WPReturns looks like after the switch
Screens from the WPReturns demo store. The badge says which build each one is in.
What YITH Advanced Refund System does well
- Customers can ask for a refund on part of an order by quantity.
- Store credit is paid as a coupon.
- Rules can work per product, by number of days or by order total.
- Customers and staff talk in a message thread on the request.
Where WPReturns is different
- Guests find their order with the order number and billing email. No account is needed.
- Exchanges for another size or any product create a linked WooCommerce order.
- Warranty claims run through the same request screen as returns.
- The EU withdrawal button covers Article 11a with an acknowledgement email.
- Analytics show return rate and reasons by product.
Is WPReturns the right YITH Advanced Refund System alternative?
Choose YITH Advanced Refund System if
- You already run several YITH plugins and want one vendor.
- Your customers always buy with an account.
- You only need refunds and coupon credit.
Choose WPReturns if
- Guests place a large share of your orders.
- You want exchanges and warranty claims next to refunds.
- You sell to EU consumers.
- You want to try the core return flow free before paying.
Switching to WPReturns
Run both plugins while you move. Import your history first. New requests go through WPReturns and the open imported ones finish there.
Configuration > Import in WPReturns copies your YITH refund requests with their items, status, dates and messages. It only reads the YITH data. The old records stay where they are.
WPReturns vs YITH Advanced Refund System questions
Ask the team or read the docs if your question is not here.
Does YITH Advanced Refund System support guest refunds?
Its product page says guests are not supported. WPReturns has a guest portal where customers find the order with its number and billing email.
How much does YITH Advanced Refund System cost?
YITH's product page gives $79.99 a year in its product data. WPReturns Pro costs $99 a year for one site, and the free plugin costs nothing.
Can I move my YITH refund requests to WPReturns?
Yes. The Import tab copies YITH refund requests with their items, status, dates and messages, in the free plugin too. It reads YITH's data even after YITH is deactivated.
Can WPReturns pay store credit as a coupon?
Yes. Store credit can be a WooCommerce coupon or a DevDiggers Wallet balance. You can add a bonus percentage to make credit more attractive than a refund.
Is there a free version of WPReturns?
Yes. The free plugin covers the guest portal, partial returns, photos, messages, refunds and the EU withdrawal button. Store credit, exchanges, warranty and rules are in Pro.
Free plugin on wordpress.org
Switch from YITH Advanced Refund System to WPReturns
Start with the free plugin and the EU withdrawal button. Move to Pro from $99 a year when you want credit, exchanges and rules.