WPReturns documentation

WPReturns is a WooCommerce returns plugin by DevDiggers for returns, cancellations and EU withdrawals. Customers send requests from My Account or a guest returns portal, and your team handles each one on a single request screen. The WPReturns documentation covers installation, every Configuration tab, the customer pages and the developer tools.

Free and Pro

The free plugin covers returns, refunds, cancellations, the guest portal and the full EU withdrawal button. Pro adds store credit, exchanges, warranty claims, rules, prepaid labels, fraud protection, analytics and automation. See Free vs Pro for the full list.

Start here

1. 1Install the pluginRequirements, the free plugin and the Pro zip.
2. 2Run the setup wizardReturn window, refunds and the EU button in about three minutes.
3. 3Set your return policyReturn window, final-sale items and fees.

Documentation sections

Customer experience

• Returns in My Account
• Guest returns portal
• EU withdrawal form
• Shortcodes and blocks

Managing requests

• Requests list
• The request screen
• Resolving requests
• Withdrawals log

Integrations

• DevDiggers Wallet
• EasyPost
• Shippo
• WPML and Polylang

Developers

• Hooks
• REST API
• Webhooks
• Template overrides

Configuration tabs

Every tab under DevDiggers Plugins > WPReturns > Configuration has its own page.

• General
• Return Policy
• Reasons
• Statuses
• Resolutions
• EU Withdrawal
• Warranty
• Shipping Labels
• Fraud Protection
• Automation
• Emails
• Appearance
• Advanced
• Wallet

Get help

• FAQShort answers to common questions.
• TroubleshootingFixes for the problems stores hit most.
• Pro supportTickets for Pro license holders.
• Free plugin forumThe WPReturns forum on wordpress.org.