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Configuration

Wallet

The Wallet tab connects WPReturns to DevDiggers Wallet, a separate plugin that gives each customer a balance in their account. Once connected, store credit can go into the wallet and returns on wallet-paid orders are refunded to the wallet. The tab also shows how much WPReturns has paid into wallets.

Available in: Pro (DevDiggers Wallet is a separate plugin)

DevDiggers Plugins > WPReturns > Configuration > Wallet

The Wallet tab with DevDiggers Wallet installed but not active and the three feature cards

The tab has no settings of its own. It shows the connection status and links to the setting that decides how store credit is paid.

StatusMeaningWhat to do
Not installedDevDiggers Wallet is not on the site.Click Get DevDiggers Wallet, or Install the free version from wordpress.org.
Installed, not activeThe Wallet plugin is installed but switched off.Click Activate DevDiggers Wallet.
Connected to WalletThe free Wallet plugin is active.Click Store credit settings and set Pay store credit as to the wallet.
Connected to Wallet ProWallet Pro is active. Split payments work too.Same as above.
FeatureWhat it doesNeeds
Store credit without couponsCredit lands in the customer’s wallet and is spent at checkout without a coupon code.“Pay store credit as” set to the wallet on the Resolutions tab
Wallet payments go backA return on an order paid with the wallet is refunded to the wallet.Wallet active
Split payments handledWhen an order was paid partly from the wallet, that share goes back to the wallet and the rest to the card.Wallet Pro

Each feature card shows On or Off. If store credit is still paid as a coupon, the card says so.

When Wallet is connected, the tab shows three totals from Wallet’s own transaction log:

  • Kept in your store is the total WPReturns paid into wallets.
  • Wallet payouts is the number of wallet credits.
  • Customers credited is how many customers received credit.

Jane Cooper returns sneakers from order #1042 and picks store credit. You approve return RMA-01042 and $40 is added to her wallet. She later spends it on order #1201, a $58 order with $40 paid from the wallet.