Warranty
The Warranty tab turns on warranty tracking and warranty claims for products and variations. It sets the store default warranty length and whether product pages show the warranty. It can also sell extended warranties at checkout, and each order keeps the warranty terms from the day of purchase.
Available in: Pro
Where to find it
Section titled “Where to find it”DevDiggers Plugins > WPReturns > Configuration > Warranty
Settings
Section titled “Settings”| Field | What it does | Default |
|---|---|---|
| Warranty | “Track warranties and accept claims”. Products get warranty fields and customers can file claims while the warranty lasts. | On |
| Product page | “Show the warranty on product pages”. Shows a line such as “2 years warranty”. | On |
| Default warranty length | For products set to “Store default”. 0 for none. | 0 |
| Default warranty unit | Days, Months or Years. Used with the default length. | Months |
| Extended warranty | “Sell extended warranties on product pages”. Works with classic and block checkout. | Off |
Customers also need Warranty claims turned on in the General tab.
Product warranty fields
Section titled “Product warranty fields”Set a warranty per product on the General tab of the product editor. You can also set it per variation or with Bulk edit.
| Field | Options |
|---|---|
| Warranty | Store default, No warranty, Limited (set length), Lifetime |
| Warranty length | A number and a unit: Days, Months or Years |
| Extended warranty | One paid extension per line in the format length unit | price |
An extended warranty list looks like this:
1 year | 19.992 years | 29.99The customer picks one on the product page and pays for it at checkout. The warranty line shows under the Add to cart button.
How claims work
Section titled “How claims work”A warranty claim is checked against the purchase date and the warranty saved on the order. Customers can file a claim after the return window has closed.
You resolve a claim with a repair or a replacement on the request screen. Each item shows the date its warranty runs until.
